Logistics Coordinator/Supply Chain Assistant

Job Responsibilities 

∙ Ensure smooth and timely freight process flow. 

∙ Ensure accurate and timely data entry into our operating system. 

∙ Track and trace shipments as required. 

∙ Utilize Process Monitors and Workflows on a daily basis. 

∙ Ensure timely movement and delivery of freight to customers. 

∙ Ensure documents are sent to the customer or broker in a timely manner for customs purposes. ∙ Ensure accurate and timely client invoicing. 

∙ Interact with our customers in arranging their shipments, exceeding customer service expectations. 

∙ Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) ∙ Meet compliance at all times with regulations. 

∙ Understand department process flow, outbound/inbound/inventory data, constantly looking for areas of improved efficiency. 

∙ Ensure all customers' standard operating procedures are followed and updated. 

∙ Overseas communications, timely responses to emails and requests (internal andexternal)

Requirements
· Bachelor’s or Master’s degree preferred· Proactive and positive attitude
· Solid knowledge of import and export
· Excellent communication and interpersonal skills
· Excellent customer service and client relations skills
· Quick critical thinking and problem-solving abilities

· Ability to use computers, software, and other technology for inventory and
communication purposes
· Excellent interpersonal, written, and verbal communication skills
· Have a passion for logistics and a desire to grow with our fantastic team
· Freight forwarding experience preferred
· Proficient in English and Mandarin is a required