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Corporate Travel Specialist

John Paul
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TRAVEL SPECIALIST & CONCIERGE KEY RESPONSIBILITIES

  • Fulfill a wide range of lifestyle and travel requests for clients
  • Conduct research on lifestyle requests, including travel planning (domestically and internationally)
  • Book complex travel, including airfare, private car service, car rentals, hotel accommodations, fine dining, theater plays, sporting events, concerts, cruise packages, vacation packages, and more
  • Assist with completing inventory audits for merchandise and event/attraction tickets.
  • Support our client’s brand awareness by promoting local attraction tickets, merchandise swag, and order fulfillment.
  • Assist in contributing content to the marketing collateral to promote the concierge service to clients
  • Document all request data, update client preferences as needed, and maintain vendor database on an ongoing basis
  • Achieve personal and team goals every month that are set by your manager
  • Provide account coverage in manager's absence
  • Cultivate and maintain professional relationships with clients 
  • As an ambassador, provide exceptional service to all clients aligned with the John Paul brand
  • Promote collaboration with team members, and management, to sustain a respectful work environment
  • Adhere to company and client procedures and policies, including Dress Code, Attendance, and Punctuality
  • Any other duties that are needed to drive to the vision, fulfill our mission, and abide by the values of this organization

 

TRAVEL SPECIALIST & CONCIERGE JOB REQUIREMENTS

  • Minimum of 1 year of travel planning experience with an emphasis on client facing preferred
  • Experience with international and domestic destination experience required
  • Strong computer skills including Microsoft Outlook, Word, Excel, SharePoint
  • Strong Internet research including travel, event coordination and identifying top quality pros
  • Salesforce or other robust CRMs
  • PowerPoint, Canva, Adobe Illustrator or similar graphic design software preferred
  • Strong verbal and/or written communication with strong attention to detail
  • Excellent organizational skills and time management
  • Ability to work effectively in the position
  • Strong ability to multi-task and prioritize

 

Why Join Us?

At John Paul, we focus on delivering personalized, human-centered concierge services that make a real impact in people’s lives. If you’re passionate about travel planning, lifestyle experiences, and helping others find balance through thoughtful service, this is a place where your work truly matters.

Here’s what you can expect:

  •  
    • Accessible leadership – Our team is global, but our leaders are approachable and committed to supporting your success.
    • Meaningful work – You’ll help clients create memorable experiences and solve real-life challenges through travel and lifestyle services.
    • Health & wellness support – Eligible employees have access to medical, dental, vision, and wellness benefits.
    • 24/7 Employee Assistance Program – Confidential support is available whenever you need it.
    • Engaging culture – We host in-person and virtual events throughout the year to keep our teams connected and inspired.
    • Travel perks – Enjoy exclusive discounts with ACCOR Hotels and preferred partners, plus receive an IATA card for additional travel benefits.
    • Opportunities to grow – While growth paths may vary, we encourage internal mobility and development across John Paul and our parent company, ACCOR.